{"id":419,"date":"2025-03-25T15:12:55","date_gmt":"2025-03-25T15:12:55","guid":{"rendered":"https:\/\/staging.wildlife.gov.my\/?page_id=419"},"modified":"2025-07-05T08:40:35","modified_gmt":"2025-07-05T08:40:35","slug":"piagam-pelanggan","status":"publish","type":"page","link":"https:\/\/staging.wildlife.gov.my\/en\/piagam-pelanggan\/","title":{"rendered":"Piagam Pelanggan"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"419\" class=\"elementor elementor-419\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72aaab7 e-flex e-con-boxed e-con e-parent\" data-id=\"72aaab7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d11bcdd e-con-full e-flex e-con e-child\" data-id=\"d11bcdd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4712ca9 elementor-widget elementor-widget-heading\" data-id=\"4712ca9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Client's Charter<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91440c2 e-flex e-con-boxed e-con e-parent\" data-id=\"91440c2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-00893fa e-con-full e-flex e-con e-child\" data-id=\"00893fa\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0945ebb elementor-widget elementor-widget-text-editor\" data-id=\"0945ebb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"0\" data-end=\"117\">All the licences listed below will be issued within no more than one (1) hour upon receipt of a complete application:<\/p><ul data-start=\"119\" data-end=\"202\" data-is-last-node=\"\" data-is-only-node=\"\"><li data-start=\"119\" data-end=\"148\"><p data-start=\"121\" data-end=\"148\">Wildlife hunting licence,<\/p><\/li><li data-start=\"149\" data-end=\"182\"><p data-start=\"151\" data-end=\"182\">Wildlife keeping licence, and<\/p><\/li><li data-start=\"183\" data-end=\"202\" data-is-last-node=\"\"><p data-start=\"185\" data-end=\"202\" data-is-last-node=\"\">Business licence.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b35aea4 e-con-full e-flex e-con e-child\" data-id=\"b35aea4\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c7a7569 e-con-full e-flex e-con e-child\" data-id=\"c7a7569\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f48880c e-con-full e-flex e-con e-child\" data-id=\"f48880c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-549fc29 elementor-widget elementor-widget-image\" data-id=\"549fc29\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"857\" src=\"https:\/\/files.wildlife.gov.my\/wildlife-wp-media\/2025\/03\/17131957\/CITES_Logo_CopyrightCITESorg.png\" class=\"attachment-large size-large wp-image-424\" alt=\"\" srcset=\"https:\/\/files.wildlife.gov.my\/wildlife-wp-media\/2025\/03\/17131957\/CITES_Logo_CopyrightCITESorg.png 1200w, https:\/\/files.wildlife.gov.my\/wildlife-wp-media\/2025\/03\/17131957\/CITES_Logo_CopyrightCITESorg-500x357.png 500w, https:\/\/files.wildlife.gov.my\/wildlife-wp-media\/2025\/03\/17131957\/CITES_Logo_CopyrightCITESorg-300x214.png 300w, https:\/\/files.wildlife.gov.my\/wildlife-wp-media\/2025\/03\/17131957\/CITES_Logo_CopyrightCITESorg-768x549.png 768w, https:\/\/files.wildlife.gov.my\/wildlife-wp-media\/2025\/03\/17131957\/CITES_Logo_CopyrightCITESorg-1536x1097.png 1536w, https:\/\/files.wildlife.gov.my\/wildlife-wp-media\/2025\/03\/17131957\/CITES_Logo_CopyrightCITESorg-2048x1463.png 2048w, https:\/\/files.wildlife.gov.my\/wildlife-wp-media\/2025\/03\/17131957\/CITES_Logo_CopyrightCITESorg-105x75.png 105w, https:\/\/files.wildlife.gov.my\/wildlife-wp-media\/2025\/03\/17131957\/CITES_Logo_CopyrightCITESorg-480x343.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d2275d3 e-con-full e-flex e-con e-child\" data-id=\"d2275d3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12ed0dd elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"12ed0dd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>CITES\/Non-CITES import, export, or re-export licences or permits for wildlife will be issued within no more than three (3) days upon receipt of a complete application.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b91bca e-con-full e-flex e-con e-child\" data-id=\"1b91bca\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b34b77 elementor-widget elementor-widget-text-editor\" data-id=\"3b34b77\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Any wildlife conflict complaint with complete information will be acted upon within 24 hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-519f42f e-flex e-con-boxed e-con e-parent\" data-id=\"519f42f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2de442 elementor-widget elementor-widget-text-editor\" data-id=\"f2de442\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Members of the public who experience difficulties in obtaining services within the specified timeframes above may contact: <strong><a href=\"https:\/\/staging.wildlife.gov.my\/alamat-pejabat-negeri-ptj\/\" class=\"broken_link\">Click here.<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Piagam Pelanggan Semua lesen yang disenaraikan seperti di bawah akan dikeluarkan dalam tempoh tidak melebihi satu (1) jam selepas permohonan lengkap diterima: Lesen memburu hidupan liar,<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"iawp_total_views":13,"footnotes":""},"class_list":["post-419","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.wildlife.gov.my\/en\/wp-json\/wp\/v2\/pages\/419","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.wildlife.gov.my\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.wildlife.gov.my\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.wildlife.gov.my\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.wildlife.gov.my\/en\/wp-json\/wp\/v2\/comments?post=419"}],"version-history":[{"count":37,"href":"https:\/\/staging.wildlife.gov.my\/en\/wp-json\/wp\/v2\/pages\/419\/revisions"}],"predecessor-version":[{"id":7450,"href":"https:\/\/staging.wildlife.gov.my\/en\/wp-json\/wp\/v2\/pages\/419\/revisions\/7450"}],"wp:attachment":[{"href":"https:\/\/staging.wildlife.gov.my\/en\/wp-json\/wp\/v2\/media?parent=419"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}